Travel and Tourism Level 2 Diploma

The NCFE L2 Travel and Tourism course provides an exciting introduction to the travel and tourism industry and is ideal for learners who are interested in developing their knowledge of one of the world's largest and most dynamic sectors. The qualification is designed to develop essential employability skills, including communication, customer service, teamwork, problem-solving, and professionalism, while building an understanding of how travel and tourism organisations operate. Learners will gain industry-relevant knowledge that can support progression to Level 3 study, apprenticeships, or entry-level roles within the travel, tourism, aviation, hospitality, and visitor attraction sectors.

Site

Hastings (Station Plaza)

Level

Level 2

Course Type

16-18

Courses

Options Course Code Starts Ends
apply 60149 08/09/26 02/07/27

What will I study?

Throughout the course, learners will explore a range of topics related to the travel and tourism industry, including customer service, UK and international tourist destinations, travel and tourism organisations, visitor attractions, tourism development, and careers within the sector. Learning is enhanced through a variety of educational visits, guest speakers, employer engagement activities, and industry-related experiences that bring the subject to life. These opportunities allow learners to apply their knowledge in real-world settings, develop their confidence, and gain valuable insight into the diverse career opportunities available within the industry.

What previous qualifications or experience do I need?

Minimum four grade 3-9 at GCSE or successful completion of the Level 1 course, and English or maths at grade 3.

How will I be assessed?

Assessment for this qualification is designed to reflect the knowledge, skills, and behaviours required within the aviation and travel industries. Learners will be assessed through a range of internally assessed assignments and practical activities rather than relying solely on traditional examinations. Assessment methods may include written assignments, research projects, professional reports, presentations, role plays, case studies, scenario-based tasks, and the production of industry-related materials. Learners will also take part in practical activities that replicate real workplace situations, enabling them to demonstrate customer service, communication, teamwork, and problem-solving skills in aviation and travel contexts. Assessment is varied throughout the course, allowing learners to showcase their achievements in a range of realistic and industry-relevant settings.

What qualification will I achieve?

NCFE Travel & Tourism Level 2.

What can I do after completing this course?

Successful completion of the NCFE Level 2 Travel and Tourism course can lead to progression onto a Level 3 Travel and Tourism qualification, allowing you to further develop your industry knowledge and skills and prepare for higher education or a career within the sector.

The course can also open doors to a range of entry-level roles and apprenticeships within the travel, tourism, hospitality, and aviation industries. Potential career opportunities include Travel Consultant, Visitor Attraction Assistant, Holiday Park Representative, Customer Service Advisor, Events Assistant, Hotel Receptionist, Airport Customer Service Assistant, Passenger Services Assistant, and Tourism Information Assistant.

In addition, you will develop valuable transferable skills such as communication, teamwork, problem-solving, organisation, and customer service, which are highly sought after by employers across a wide range of industries. These skills will help you progress confidently into further study, training, apprenticeships, or employment.

Are there any extra costs?

As part of preparing for employment within the travel and tourism industry, learners are expected to maintain high standards of professional presentation, punctuality, attendance, and conduct throughout the course. A smart course uniform is required to support participation in industry events, employer engagement activities, and practical learning experiences, with an estimated cost of approximately £100. In addition, learners should budget for approximately £50 to contribute towards educational visits, industry trips, and enrichment activities that enhance their understanding of the sector and provide valuable real-world experience. Costs may vary slightly depending on the opportunities available during the academic year.

Additional Info

The above costs can fluctuate. You will be advised of final costs on enrolment.